First, and what we hear most frequently, is that our customers appreciate that all training and support is included in our base price. There is no bill at the end of the year for training and support. They tell us an additional plus is the fact that our support is provided by our Tech Team out of our Washington state office which monitors support requests around the clock.
The second thing we hear most often is that contest administrators like that the platform was built specifically for their industry – journalism, creative, broadcast and public relations contests. We do not have a generic platform that requires customization to make it work for these organizations. Our team is made up of individuals who have worked in print journalism, broadcast news and PR, and we know firsthand the features that make for an easier contest experience for everyone.
BetterBNC has been designed to be easier and more efficient for contest administrators and contestants but just as important in its evolution has been creating an easy and smooth experience for judges. We have received rave reviews from judges who tell us its the best contest judging experience they’ve had – intuitive and easy to use.
BetterBNC is also commited to continual improvement and adds new features each year to enhance the contest experience. We listen to customers who have provided invaluable input and suggestions. In 2015, we added two features which come at no additional charge. One allows administrators to easily and conveniently email contestants and judges from the admin dashboard and the other allows the contest to easily create its own branded contest landing page.
We look forward to an even better 2016! Contact us today to take a look at the platform and discover how it can enhance your next contest.