BetterBNC has won customer praise for our commitment to customer satisfaction. The team encourages and, more importantly, listens to suggestions from our customers every day. Many of those suggestions are now popular features in our base platform.
With our contest platform uniquely designed specifically for print and broadcast journalism, creative and public relations contests, it’s important that we maintain an open dialog with those using the platform. We learn from contest administrators, judges and contestants about the unique features needed for their specific contests.
Understanding how frustrated judges can get when they use a platform where they have to download dozens of large file entries helped us design our own program which uses links and third party sites such as RealView to house large entries and make them easy and fast for judges to review and evaluate.
Contest admins wanted a quick way to house all of their contest information and the idea for customized homepages was born. It is now a feature which comes with sign up or your renewal (at no additional charge) and is being used by most of our contest administrators.
And we heard prospective customers loud and clear when they told us that they don’t like getting a bill at the end of the month or year for their training and support. At BetterBNC, all training and support is INCLUDED in your base price – you NEVER get an extra charge for training and support. We’re here around the clock to ensure your contest is a success!
Our door is open, our ears are listening – we encourage feedback so contact us and let us know about your contest. What are people saying? What features would you like to see in the future? Know of an organization which would benefit from moving their contest to BetterBNC? Let us know and we’ll reach out to them.