Tag Archives: customer support

BetterBNC never charges you extra for customer support.

BetterBNC is dedicated to the success of our contests.  We want to ensure that your organization provides the best contest experience possible for your contest admin, judges and contestants.  Our commitment to exceptional tech support is a part of that.

With BetterBNC, all training and support is included in your base price – you’re never charged extra at the end of the year for support.  If you have a question, you simply complete a “trouble ticket” which is available here.  The trouble ticket is sent to members of our tech team immediately.  They review the issue and respond directly to you. Completing the trouble ticket is the fastest way to get the assistance you need.

If you are a contestant and have questions about contest rules and submissions, you can contact the sanctioning organization’s contest administrator directly. Their contact information is generally available on the contest’s main webpage.

Want to know more?  Contact us at BetterBNC.  If your organization is interested in BetterBNC, schedule a complimentary demo today.